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Important
disclosures
& policies.

Why are these here? As a licensed telehealth medical practice, we are required to clearly communicate the scope, limitations, and conditions of our services. These disclosures protect both you as a patient and our practice. We encourage you to read them — transparency is part of how we operate.

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48+ hours notice	Full refund or option to reschedule at no cost
Less than 48 hours notice	50% of the appointment fee will be charged
Same-day cancellations or missed appointments (no-show)	The full appointment fee will be retained

Payment is collected at the time of scheduling. All cancellations must be submitted in writing via the patient portal or by direct message to the practice. Cancellation timing is calculated from the scheduled appointment start time.

The no-show/same-day cancellation fee applies to all missed appointments, including monthly member visits, and will be charged to the card on file. Repeated no-shows may result in discharge from the practice.

This policy is acknowledged and agreed to at the time of booking. For questions, contact us directly before your scheduled appointment.

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Submitting any form or scheduling a consultation does not establish a provider-patient relationship. Medical services are provided only after a formal evaluation by Valencia Rogers Adult Health Nurse Practitioner, PLLC.

Not all patients will be eligible for GLP-1 medications or other treatments offered through this practice. Eligibility is determined solely at the clinical discretion of the provider following a comprehensive evaluation. Scheduling an appointment does not guarantee treatment.

Telehealth services are available to patients who are physically located in New York State at the time of their appointment. It is the patient's responsibility to ensure they meet this requirement. Appointments conducted outside of New York State may be canceled or considered invalid.

This practice does not provide emergency medical services. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room immediately. Telehealth services are not a substitute for emergency care.

The information provided on this website is for educational purposes only and does not constitute medical advice. Content on this site should not be used to self-diagnose or self-treat any medical condition. Always consult a qualified healthcare provider for personalized medical guidance.

Membership and consultation fees do not include the cost of medications. GLP-1 medications and other prescribed treatments are billed separately through your pharmacy. Medication costs vary depending on your insurance coverage, pharmacy, and the specific medication prescribed. We do not guarantee insurance coverage for any prescribed medication.

Individual results vary. Weight loss outcomes depend on a variety of factors including but not limited to adherence to treatment, individual metabolism, lifestyle, and medical history. No specific results are guaranteed. Any outcomes discussed on this website represent general possibilities and not individual guarantees.

Patients who have been inactive or have discontinued care may be required to complete a new evaluation prior to resuming treatment. This ensures that your care plan reflects your current health status and any changes in your medical history.

These disclosures were last reviewed by Valencia Rogers Adult Health Nurse Practitioner, PLLC. For questions regarding any of the above, please contact us directly.

Valencia Rogers Adult Health NP, PLLC

Pea and goat cheese crostini

Importantdisclosures& policies.

Important
disclosures
& policies.